Cotton On & Typo Store Card FAQs

1. What is the Cotton On & Typo Store Card?

  • The Cotton On & Typo Store Cards are credit facilities that allows you to shop at all Cotton On Group stores nationwide. These include; Cotton On, Typo, Cotton On Kids & Cotton On Body.

2. What are the other benefits of the Store Card?

  • Not only do the Cards give you access to the widest range of products, they also include:
    • R500 worth of vouchers when you receive your card
    • Free SMS notification on all your card purchases at no extra cost
    • E-statements
    • Customer Protection Insurance
    • Flexible payment options: Revolving, 24 & 36 months budget facility (for purchases over R600)

3. What does Customer Protection Insurance cover?

  • Death Cover (outstanding balance up to R10 000)
  • Permanent Disability Cover (outstanding balance up to R10000)
  • Temporary Disability Cover (up to 6 months instalments)
  • Retrenchment Cover (up to 6 months instalments)

4. How much does the Cotton On & Typo Store Card cost?

  • A flat monthly service fee of R25 will be charged.
  • Competitive interest rates apply to all purchases

5. What are the requirements to apply for a Cotton On or Typo Store Card?

  • You must be 18 years or older.
  • You must be employed and earn a monthly salary of R1 000 or more
  • You must have an original SA Identity document or driver’s license (please have this document ready to collect your card)
  • Bank statements and other supporting documents may be required for verification purposes.

6. How can I apply for the Cotton On or Typo Store Card?

  • You can apply at any Cotton On, Typo, Cotton On Body or Cotton On Kids store or online at www.cottonon.co.za

7. Can I apply for both a Cotton On and a Typo Store Card?

  • There is no need as both cards can be used in either.

8. What credit limit will I get?

  • Your credit limit will be determined by your individual profile, taking into account your affordability.

9. Where do I collect my Cotton On or Typo Store Card?

  • Cotton On - You can collect your Cotton On Store Card at any Cotton On store nationwide.
  • Typo - You can collect your Typo Store Card at any Typo store nationwide.

10. Can I use my Typo Store Card at Cotton On and Cotton On Store Card at Typo?

  • Yes, you can use your Cotton On & Typo Card at any of the Cotton On Group stores (Cotton On, Cotton On Body, Cotton On Kids & Typo)

11. When do I get my vouchers?

  • Vouchers will be issued to you in-store once your application has been approved. Terms and conditions apply.
  • Cotton On: You will receive 5 x “R100 off when you spend R500” vouchers. Note: only 1 voucher may be used p/month for each consecutive month. Validity period will be indicated on the vouchers.
  • Typo: You will receive 5 x “R100 off when you spend R500” vouchers. Note: only 1 voucher may be used p/month for each consecutive month. Validity period will be indicated on the vouchers.

12. Can I view my account online?

  • Unfortunately not yet, but watch this space!

13. Where can I find my account number?

  • Your account number can be found on the front of your card, your monthly statement or by calling 0861 111 841

14. How do I set up a debit order to pay my Store Card?

  • Call us on 0861 111 841 and we’ll set it up for you.

15. What should I do if I lose my card?

  • Call us on 0861 111 841 and we’ll block the card immediately.
  • You can then go to any Cotton On or Typo store nationwide and we’ll provide you with a replacement card at a nominal fee.

16. How much do I need to pay each month?

  • Your monthly statement will show the instalment that you need to pay by the 1st of each month.

17. How do I pay my Cotton On or Typo Store Card?

  • You can choose from 2 options below:
    • Debit order - A payment is automatically debited from your bank account on a due date that suits you. To activate, call 0861 111 841 and we’ll assist you.
    • EFT payment - Simply pay the required amount by using your 19-digit card number (on the front of your Cotton On or Typo Card). Please use below details when making EFT payment.

      Bank: Standard Bank
      Account: CottonOn Group Card
      Acc number: 061234745
      Bank Branch Code: 051001
      Reference: Account card number (19 digits)